| Start at 'check' The place to start, when managing change, is to understand the 'what
and why' of current performance as a system. We call this 'starting at 'check'.
When you know the 'what and why' of performance as a system, you can see two things - what
is possible and what is stopping you from achieving it.
The three steps in managing change: check-plan-do.
Who should do this work? It depends on how you want to drive your
change.
Useful resources
Understanding Your Organisation as a System - lean tactics
The Vanguard Guide to Understanding your Organisation as a System
The Vanguard Guide to Process Mapping and Analysis |
