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About systems thinking  |
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Systems thinking is a better way to
make the work work |
| Effective Change Starts at Check |
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When managing change, the place to
start is 'check' - understanding the 'what and why' of current performance as a system. |
| About Vanguard |
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Vanguard lead the
field in developing 'lean service'. We have successfully combined systems thinking (how
the work works) with intervention theory (how to change it). |
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