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In-house education programmes for people who want to take a systems approach to ISO 9000: 2000

      The fundamentals of systems thinking
      Transition planning - how to move from ISO 9000 to ISO 9000: 2000, using the Vanguard Standards
      Auditor training - auditing from a systems perspective

The fundamentals of systems thinking     Return to top

Systems thinking is the theory underpinning the Vanguard Standards, an understanding of how this theory applies to the design and management of work is an essential pre-requisite to gaining maximum value from the Vanguard Standards.

Duration: 2 days
Participant numbers: Min 6 to Max 8
Content: Mass production thinking - history, assumptions and principles

Sub-optimisation as a feature of mass production design and management

Systems thinking - history, assumptions and principles

Optimisation through managing value and flow

Practical case material illustrating the differences between mass production and systems thinking

ISO 9001's requirements - taking a systems perspective


Contact Vanguard to get more information about this programme.


Transition planning - how to move from ISO 9000 to ISO 9000: 2000, using the Vanguard Standards     Return to top

Moving from ISO 9000 registration to ISO 9000: 2000 using the Vanguard Standards requires careful planning. This workshop is designed to help participants assess where they are now, where they need to be, and how best to effect the transition.

Duration: 2 days
Participant numbers: Min 6 to Max 8
Content: The key differences between ISO 9000 and ISO 9000: 2000

Fundamental concepts in the Vanguard Standards for ISO 9000: 2000

Assessing the value to the business of the current quality management system

Determining the requirements for establishing a quality management system based on the Vanguard Standards

Building a draft system picture

Planning the steps required to establish key measures and methods for the new quality management system

Planning communications and involvement of managers and staff


Contact Vanguard to get more information about this programme.


Auditor training - auditing from a systems perspective     Return to top

The Vanguard Standards require particular knowledge and skills for auditors. This programme is a competency-based training course for internal and external auditors.

Duration: 4 days (two days, fieldwork, two days)
Participant numbers: Min 6 to Max 8
Content: The fundamentals of systems thinking and the Vanguard Standards

The competency framework for auditors

Practical on-site exercises in auditing

Establishing the audit framework for the organisation


Contact Vanguard get more information about this programme.




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