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Lean tactics  Understanding your organisation as a system

Systems thinking is, simply, a better way to make the work work. It is fundamentally different from ‘command and control’ thinking.

These tactics provide a good start to understanding the differences between command and control and systems thinking - how the former leads to sub-optimisation and how the latter leads to improvement.

Contents

Systems thinking vs command and control

What is the purpose?

Developing a system picture

System conditions – do they help or hinder?

How do our managers think?

What do our managers believe?

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